Terms of Service

Effective date: January 1, 2026

Welcome to Pensionaura, a platform offering tailored legal support for pensioners via our website pensionaura.biz.

1. Scope of Services

1.1 Legal Advisory Services

Pensionaura offers personalized consultations, document reviews, and representation in administrative matters. Clients may schedule sessions directly or through our team.

1.2 Information Products

We provide digital guides, templates, and instructional materials designed for pensioners’ needs. These products are delivered electronically after purchase.

1.3 Physical Goods

Our store includes printed guides and related materials shipped to the address provided by clients.

2. Fees and Processing

All fees are due upon confirmation of service or order. Accepted methods include standard card transactions and electronic transfers. Detailed instructions are provided at checkout.

3. Refund Policy

3.1 Legal Advisory Services: Clients may request a refund within 7 days of service initiation. To apply, contact us via contact.php or call +96589069639. Approved requests are processed within 30 days. Sessions may be rescheduled once at no extra charge, provided notice is given 48 hours in advance. Certain court representation fees are non-refundable once formal filings are made due to administrative commitments.

3.2 Information Products: Digital materials may be canceled and refunded within 14 days of download, unless the files have been accessed or opened. Refund requests are handled within 14 days.

3.3 Physical Goods: Items may be replaced or refunded within 30 days of receipt. Merchandise must be unused, in original condition, and accompanied by proof of purchase. Shipping costs for replacement are covered by the client.

4. Cancellations and Modifications

Clients may cancel or modify orders through contact.php or by calling +96589069639. Changes to legal services require at least 72 hours’ notice. Late requests may incur additional fees.

5. Intellectual Property

All content on Pensionaura is copyrighted. Clients are granted a limited, non-exclusive license for personal use.

6. Liability

Pensionaura operates under Kuwaiti law. Liability is limited to the amount paid for the specific service or product. We are not liable for indirect damages arising from use of our offerings.

7. Contact Information

Al Tijaria Tower
6 Ahmed Al Jaber Street
8th Floor, Sharq
Kuwait City 12149
Kuwait

Phone: +96589069639
Business ID: KW-3800727

For questions or concerns, please visit contact.php.